Pemat Service

Around the clock, seven days a week

We assure the special quality and long-term availability of our products through a sophisticated quality management system. With our highly qualified sales and support team, we provide our customers with comprehensive advice, before and after purchase – around the clock, seven days a week.

Assembly and commissioning

  • Professional assembly and installation
  • Optimization and adaptation of the relevant parameters
  • Test run under start-up and realistic conditions
  • Integration of other plant components
  • Production support / -monitoring and, if necessary adaptation works
  • On request, customised instruction and training at site
  • Commissioning

Inspection and maintenance

  • Inspection of machinery and components according to an agreed service plan
  • Realization of minor repairs at site
  • Adjustment and re-setting
  • Oil changes
  • Noise check for early damage detection
  • Issue of actual status reports

Repair

  • Overhauling or replacement of damaged or defect parts
  • Complete reconditioning or refurbishment
  • Tailor-made solutions
  • Analysis or inspection of damages and consultation about corrective mesures
  • Emergency intervention on request

Spare part service

  • Spare part deliveries for current or former models
  • Supply of technical documentation
  • Consulting, for example in case of modernization
  • Special or complete kits of spare parts

24h-Hotline

  • Availability around the clock, 7 days a week
  • Telephone support
  • Assistance by qualified and trained service technicians
  • Technical and general information
  • Immediate response
  • Despatch of emergency parts
  • Repair work according agreement
  • Delivery of spare parts